At JDT, every piece is designed with precision and luxury in mind. We want you to be fully satisfied with your purchase. If for any reason you are not, we gladly accept returns under the conditions below:
Eligibility for Returns
- Items must be returned within 14 days of delivery.
- Products must be unused, unworn, and in original packaging (including branded case, dust bag, tags, and protective film if applicable).
- Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
- Gift cards, promotional items, and final sale pieces.
- Products showing signs of wear, damage, or alteration.
Refunds & Processing
- Approved returns will be refunded to the original payment method or issued as store credit upon request.
- Please allow 5–7 business days after inspection for refunds to process.
Exchanges
We currently do not offer direct exchanges. Please return the item for a refund and place a new order for your desired product.
Return Shipping
- Customers are responsible for return shipping costs.
- For defective or incorrect items, JDT will cover shipping fees.
For assistance, please contact us at ozee@jdtkoncepts.com with your order number.
JDT — Defining Moments. Timeless Elegance.